MANIPUR MEDICAL

e-COUNSELLING, 2025-26

DIRECTORATE OF HEALTH SERVICES

GOVERNMENT OF MANIPUR
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Privacy Policy

At MANIPUR MEDICAL e-COUNSELLING, 2025-26 DIRECTORATE OF HEALTH SERVICES GOVERNMENT OF MANIPUR (accessible from manipurmc.mn.gov.in.com), we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that data.

1. Information We Collect

  • Personal Information: Name, email, phone number, address, payment details.
  • Account Information: Username, password (encrypted), profile preferences.
  • Usage Data: Pages visited, clicks, session duration.
  • Device Info: IP address, browser type, operating system.
  • Cookies and Tracking: Cookies, beacons, tags, and scripts.

2. How We Use Your Information

  • To provide and maintain our service
  • To notify you about changes or updates
  • To process transactions and send confirmations
  • To respond to inquiries and offer support
  • To send newsletters, offers, or promotions (with opt-out)
  • To ensure security and monitor usage trends

3. Legal Basis for Processing

We process your data based on your consent, our contractual obligations, compliance with legal duties, and legitimate interests.

4. Sharing and Disclosure

We may share your information with trusted third parties including:

  • Payment processors (e.g., Razorpay, PayPal)
  • Email and SMS providers (e.g., SendGrid, Twilio)
  • Analytics tools (e.g., Google Analytics)
  • Government or legal authorities, when required by law

5. Cookies and Tracking Technologies

Cookies are used to personalize your experience. You may opt out or disable them via browser settings.

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

7. Data Security

We employ industry-standard security measures to protect your data. However, no system is 100% secure.

8. Your Data Protection Rights

You are entitled to:

  • Access your personal data
  • Request corrections or deletion
  • Object to processing or request data portability
  • Withdraw consent at any time

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

10. Children’s Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new "Effective Date."