Refund Policy

Effective Date: July 28, 2025

At MANIPUR MEDICAL e-COUNSELLING, 2025-26 DIRECTORATE OF HEALTH SERVICES GOVERNMENT OF MANIPUR (accessible at https://manipurmc.gov.in.com), we strive to provide clear guidance on our refund practices for the services offered on our platform.

1. Non-Refundable Fees

All payments made for counselling and registration services are non-refundable, except in the case of security deposit refundable amount, duplicate transactions or technical errors resulting in overpayment.

2. Duplicate or Excess Payment

If a duplicate or excess payment is detected, users must report it within 7 working days by providing payment proof and transaction details. Upon validation, the excess amount will be refunded to the original payment method within 7–14 working days.

3. Refund Process

• Refunds, if applicable, will be processed after verification by the concerned department.
• Refunds will be issued only to the original source account used for payment.
• No cash refunds or third-party account refunds will be entertained.

4. Cancellation

Since the services provided involve seat allotment and academic processing, cancellations are not supported once the counselling fee has been paid.

5. Contact Information

For refund-related queries, please contact the support team using the contact information provided on the website. Be sure to include your registration number, payment reference, and valid reason for refund request.